Last updated: October 2026
Who we are
This website, https://dgxinhongcai.com, is operated by Dongguan Xinhongcai Paper Products Co., Ltd., Buildings 1, 2 & 3, No. 130 Fengping Road, Fenggang Town, Dongguan City, Guangdong Province, China. You can contact us at info@dgxinhongcai.com.
Information we collect
Quote and contact forms. When you submit a quote request or contact form we collect the details you enter, such as your name, email address, phone or WhatsApp number, country, industry, quantity and message. We use this information only to respond to your enquiry, prepare quotations and samples, and manage the resulting business relationship.
Direct communication. If you email us, call us or message us on WhatsApp, we keep the correspondence so we can follow up on your project.
Automatically collected data. Our server and security tools may log technical data such as IP address, browser type, device, pages visited and time of visit. This is used to keep the site secure, fast and working properly.
Cookies
The site uses cookies that are necessary for it to work, such as caching and security cookies, and may use cookies from tools that help us understand site usage. You can block or delete cookies in your browser settings; some features may then not work as intended.
How we use your information
- To reply to enquiries and provide quotations, samples and production services
- To manage orders, shipping and after-sales support
- To improve our website and services
- To protect the site against spam, abuse and security threats
- To comply with legal obligations
We do not sell your personal information.
Who we share information with
We share information only where needed to serve you: with our production, logistics and shipping partners to fulfil orders, with service providers that host and secure this website or deliver email, and with authorities where the law requires it. These providers may only use the data to perform their services for us.
International transfers
We are based in China, and our group also operates in Vietnam. If you contact us from another country, your information will be transferred to and processed in these countries.
How long we keep your data
We keep enquiry and project information for as long as needed to deal with your request and maintain our business records, and delete or anonymize it when it is no longer required.
Your rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing info@dgxinhongcai.com. We will respond within a reasonable time.
Security
We use reasonable technical and organizational measures to protect your information, but no method of transmission over the internet is completely secure.
Third-party links
Our site may link to other websites, such as WhatsApp. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.
联系方式
Questions about this policy? Email info@dgxinhongcai.com or call +86-769-26628663.